Shipping policy
STANDARD SHIPPING FLATRATES
PORTUGAL + SPAIN
starts at €6,95
rest of EUROPE
starts at €16,90
OTHER COUNTRIES
like Norway, Island, Denmark...
starts at €23,90
OTHER COUNTRIES
like Switzerland...
starts at €54,00
INTERNATIONAL *
starts at €149,00
* Keep in mind... some customs duties may occur and are not included in our final price(s) or shipping costs
Ask for a FREE GIFT WRAPPING, we are happy to wrap your goods!
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FREE SHIPPING... yes!!!!!
Does not apply for RUGS, FURNITURE and HEAVY GOOD
PORTUGAL + SPAIN
above €95,00
rest of EUROPE or for some special countries
above €190,00 ~ €260,00
OTHER COUNTRIES & INTERNATIONAL
we are in the process of offering free shipping for some Worldwide orders over a certain amount.
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SPECIAL SHIPPING COSTS for RUGS, FURNITURE & HEAVY GOODS
For some selected products like larger furniture, rugs or similar an additional shipping fee may be added.
PORTUGAL + SPAIN
starts at € 45,00
rest of EUROPE
starts at €190,00
OTHER COUNTRIES *
start at €290,00
INTERNATIONAL *
start at €335,00
* Some customs duties may occur and are not included in our final price(s) or shipping costs
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WE SHIP WITH DPD, DHL PARCEL, Fedex, UPS or DHL EXPRESS
Sometimes, we use our Portuguese Postal Service also.
Don't forget, to transport RUGS, FURNITURE and HEAVY GOODS we use a special carrier with door to door service.
After your order has been dispatched, you receive an order confirmation by e-mail from us.
Later you receive an extra tracking information email directly from MUNDANO and/or our selected carrier.
Your final order confirmation will always be necessary at the checkout. We don´t process any orders without this confirmation!
DELIVERY TIME
Our carrier delivery time is from 24/48h in Portugal + Spain, and 2 up to 10 days depending upon your country located in EUROPE. Unfortunately, there may be delays in some European destinations due to the extraordinary situation that the world is going through.
OTHER COUNTRIES and INTERNATIONAL shipments may take around 2 or 6 weeks, depending on your destination and local customs office situations during the Corona crisis.
What if I'm not home?
Most of the time, if no one answers on the first attempt, the carrier will automatically leave your order at the pick point or access point closest to your address, and the carrier will inform you where your order has been directed.
It is very important that you always follow the information given to you by your tracking number so that you can choose the most comfortable solution for you if you have to make any changes to your delivery.
Mundano cannot schedule deliveries on days and times or make the carrier make more than one delivery attempt, as this is an internal policy of the transport companies.
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